Thursday, July 30, 2009

Another job application

Another experiment in doing something a bit different.

To Mark Gordon,
You need me for the Call Centre Operator position that you are looking to fill. Even a short look at what you want and what I can provide shows that I am exactly what you need.

*Excellent written and verbal communication skills - I am an author on two scientific papers while at university, have provided over the phone customer service to an uncountable number of people and have shared these skills with others while teaching English overseas

* Strong interpersonal skills - I am a genuinely friendly person, who while quiet, gets along well with pretty much everyone. I like to help out and make sure things go well for everyone.

* Previous customer service - I worked for over a year in an inbound call centre (on what was originally a six-week contract) where I consistently was the top of my group in providing high quality service while meeting key performance indicators such as average call time and adherence to schedule. Attention to detail, care for the customer and a quick mind were key to achieving this.

If you want me to solve your staffing problem by doing a great job, then call me straight away on xxxx xxxxxx and let me make your life just that little bit easier.

Yours sincerely,

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